Privacy Policy

This Privacy Policy explains how we collect, use and protect users' personal information in accordance with Quebec Law 25. We are committed to respecting the confidentiality of your personal data and to treating it responsibly and securely. Please read this policy carefully to understand how we collect, use and disclose your information.

Collection of personal information

We collect personal information in a variety of ways, including when you use our website, our services, or interact with us. The personal information we may collect includes, but is not limited to, your name, address, email address, phone number, date of birth, gender, and any other information that you have given us.

Use of personal information

We may use your personal information for the following purposes:

a. To provide the services that were requested: We may use your personal information to respond to your requests, process your orders, provide you with information about our products and services, and provide you with a personalized experience.

b. Improving our services: We may use your personal information to improve our products and services, perform statistical analysis and conduct market research to better understand your needs and preferences.

c. Communicate with you: We may use your personal information to contact you regarding updates, important information or promotional offers relating to our products and services. You can choose not to receive these communications at any time.

d. Comply with our legal obligations: We may need to disclose your personal information if the law requires it or if it is necessary in order to protect our legal rights, your safety or the safety of others.

Sharing of personal information

We do not sell, rent or share your personal information with third parties, except in the following cases:

a. To trusted Partners: We may share your personal information with trusted partners who help us deliver our services, provided that they agree to process that information in accordance with our guidelines and this Privacy Policy.

b. Compliance with legal obligations: We may disclose your personal information if we are legally required to do so or if it is necessary in order to protect our legal rights, your safety, or the safety of others.

Security of personal information

We take reasonable security measures to protect your personal information against unauthorized access, disclosure, misuse or alteration. However, please note that no method of data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

Storage of personal information

We shall retain your personal information for as long as necessary to fulfill the purposes mentioned in this privacy policy, unless a longer retention period is required or is permitted by law.

Your rights

All comments, questions, concerns or complaints regarding your personal information, this Policy or our practices regarding the protection of personal information should be directed to Maison de la Pomme de Frelighsburg inc. at the following coordinates:

by mail :
Maison de la Pomme de Frelighsburg inc. inc.
To the attention of the Privacy Officer
32 Route 237 North
Frelighsburg, Quebec
J0J 1C0

-Or

by email: info@maisondelapomme.com

The Privacy Officer will attempt to respond to each of your written requests within thirty (30) days. If he is unable to meet this deadline, he will inform you of the new deadline required under the circumstances.